Manage your account

Get organised by managing your Unitywater account online! Managing your account has never been easier with My Account - you can do it anywhere, anytime.

My Account makes it easy

Love social media, hate passwords? Logging in to My Account is easy with Facebook or Google account login.
Get mobile! My Account is made for mobiles and makes managing your account on the go effortless.
Find bills fast. Finding, viewing and downloading your bills has never been simpler.
My Usage Tracker is available on mobile and tablet, as well as other features that used to be desktop only.

Goodbye snail mail

Good news for e-billers - some letters and notices will now be delivered straight to your inbox, not your mail box! This means quicker delivery for your important letters and a thumbs up for the environment. These include letters such as:

payment plan letters,
direct debit letters,
change of address letters,
Pensioner Subsidy confirmation letters, plus more.

Sign up for e-billing now in My Account and receive your other letters and notices automatically by email too.

Log in or register for My Account

Here's what you can do online in My Account:

pay your bill
check your balance
check the due date on your bill
get a copy of your bill
set up direct debit and payment plans to suit your budget
update your contact details
sign up to receive your bills by email or SMS
Monitor your daily water usage

Registering is quick and easy. You can register using your email address or through your Facebook or Google account. All you need to know is your Unitywater payment reference number and postcode of your mailing address. View our My Account step-by-step guide if you need help logging in for the first time.